By now all NAAA members should have received their copy of the 2020 NAAA Membership Directory. If you did not receive the new membership directory, please contact NAAA’s Marisa Beam at mbeam@agaviation.org to request a replacement copy.

 
NAAA is aware of a few instances where some members’ directory issues were misdelivered to another member in their state. The delivery mistakes were due to errors by the U.S. Postal Service in at least one regional processing center where workers neglected to separate at least a couple of bound stacks of directories grouped by members in the same state. Each copy was individually postmarked, but the delivery post office delivered the entire stack to the member listed on the top copy of the bound directories. Those members notified NAAA of the mistaken deliveries and graciously dropped off the individually postmarked directories intended for their neighboring members at their local post office for redelivery.

NAAA informed its printer of the delivery issues, which then notified the bulk mail center in Pennsylvania where the directory mailing originated. A USPS business service network representative acknowledged that the regional plant and local delivery offices appear to have processed the bundles in error. The USPS representative further stated that she had notified the regional plant and delivery office of the top recipients of the errors to address the issue of how to correctly process bundled pieces with their employees.